What steps should I try?
Please ensure you're using an updated version of your browser (Chrome, Edge, or Firefox recommended).
Consider clearing your cached files from the browser settings menu.
Visit the page directly rather than using a previously stored link.
How do I report a site issue?
Visit drop.com/support
Select "Report a Site Issue" from the menu.
Provide relevant information (screenshots of the error message, steps you took to reach the error, the browser/platform being used, etc.) so that our team can have a better idea of what’s happening.
How do I report a critical secucurity bug issue?
For information about the Drop Bounty Program for flagging critical security bugs, please click here.