When can I expect to receive my package?
Continental US customers can expect 4-10 business days for delivery. Hawaii, Alaska, and Puerto Rico customers can expect 2-4 weeks for delivery. Customers with military addresses can expect 4-7 weeks for delivery. International customers can expect longer shipping times, ranging from 1-6 weeks.
What if I need to change my address?
We're unable to reroute packages to a different address once shipped, but if your package is undeliverable, please contact Drop Support.
Am I subject to customs fees?
All orders shipped internationally are subject to customs fees. The prices listed on Drop include the cost of the product and shipping. The fees and taxes levied on imported goods are assessed and determined by your local customs agency, which is why these fees are not included at checkout.