Drop Studio Defective Products Returns and Exchanges
Drop Studio products will have the warranty listed on their pages. If we determine that you have received a defective Drop Studio unit, then we will provide you with a free prepaid return label (both international and US customers) for a replacement. Please contact Drop Support to begin the process.
Third Party Products
Some third party products purchased on Drop include a manufacturer's warranty. These products will have the warranty listed on their pages. To request for the manufacturer's warranty contact information, please contact Drop Support.
Products that don’t come with a manufacturer's warranty will be subject to a 30-day return policy.
To learn more, please visit Returns/Replacement policy.
