If a run is still active, you can update the shipping address from the transactions page. The updated address will become your default shipping address to be used on future product orders.
If the product run is no longer active, you’ll need to contact Drop Support to determine if your shipping address can be changed.
We’re unable to reroute packages that have already been shipped. Should you need to change the address for a package that’s in transit, you can attempt to contact the courier directly to set up an alternate delivery address.
Please note: We can’t guarantee that a courier will be able to change the delivery address for a package in transit. In the event they’re unable to assist you, the package will likely be bounced back to our warehouse. If this occurs, you’ll need to contact Drop Support.
