Refused deliveries
Once received at Drop's warehouse, contact Drop Support to request a refund. This refund is for the amount of the unit and doesn’t include shipping charges.
Undeliverable
Contact your local courier or customs office as they may have more information on the location of your package. If your package is undeliverable, contact Drop Support for a replacement or refund.
Return-to-Sender
Contact Drop Support for a replacement or refund.
