What couriers does Drop use for shipping?
Customers in continental US:
DHL, UPS, USPS, Fedex
Customers in Hawaii or Puerto Rico:
DHL, UPS, USPS
Customers in Canada:
DHL, UPS, USPS, Asendia
Customers in all other countries not mentioned above:
DHL, UPS, USPS, Fedex
How does Drop select which couriers to use?
We select couriers based on what services will provide our customers with reliable service for an outstanding value. Before working with any courier, we make sure they meet or exceed industry standards for accurate package delivery and carefully consider the best combination of reliability, cost, and transit time.
We factor in critical items such as: actual weight, dimensional weight, and desination.
Our goal is to provide our customers with the best shipping experience possible at a reasonable cost. This is why we constantly negotiate with existing shipping partners for lower rates and actively test new couriers for potential opportunities. If you have feedback regarding the shipping experience, let us know by contacting Drop Support.