RUNS and SHIPPING

Purchasing and Pre-ordering Products

• In-Stock Products and Expedited Shipping
• Is there a limit to the number of quantities I can purchase for each run?
• When a Run Ends
• Unauthorized Third-Party Sites Notice
• I missed a product or a product run was not successful. How do I request it?

Managing Your Order

• Tracking Your Order
• Can I modify my order?
• How can I cancel my order?
• How do I change the shipping address for my order?
• Missing Tracking Information
• Why does my Asendia tracking number stop working once the package leaves the U.S.?

See all 9 articles

Shipping

• How does Drop calculate shipping charges?
• Shipping Feedback
• How Drop Works with Couriers
• Courier Contact Information
• What is the estimated delivery time once an order has been shipped?
• Can Drop ship to PO boxes or APO/FPO addresses?

See all 15 articles

Drop Studio Product Guides

• Drop Keyboard Configurator - Getting Started
• Massdrop ALT Mechanical Keyboard - Custom Configuration
• Massdrop ALT Mechanical Keyboard - Default Hot Keys
• Massdrop CTRL Mechanical Keyboard - Default Hot Keys
• NuForce Move - Setup and Troubleshooting Guides