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RUNS and SHIPPING

Purchasing and Pre-ordering Products

  • Can I buy products for my organization/corporate team?
  • In-Stock Products and Expedited Shipping
  • Is there a limit to the number of quantities I can purchase for each run?
  • Unauthorized Third-Party Sites Notice
  • I missed a product or a product run was not successful. How do I request it?

Managing Your Order

  • Tracking Your Order
  • Can I modify my order?
  • How can I cancel my order?
  • How do I change the shipping address for my order?
  • Missing Tracking Information
  • Why does my Asendia tracking number stop working once the package leaves the U.S.?
See all 9 articles

Shipping

  • How does Drop calculate shipping charges?
  • Shipping Feedback
  • How Drop Works with Couriers
  • Courier Contact Information
  • What is the estimated delivery time once an order has been shipped?
  • Can Drop ship to PO boxes or APO/FPO addresses?
See all 13 articles

Drop Studio Product Guides

  • Drop Keyboard Configurator - Getting Started
  • Massdrop ALT Mechanical Keyboard - Custom Configuration
  • Massdrop ALT Mechanical Keyboard - Default Hot Keys
  • Massdrop CTRL Mechanical Keyboard - Default Hot Keys
  • NuForce Move - Setup and Troubleshooting Guides
  • We're Hiring
  • Privacy
  • Terms
  • Invite Friends