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NEW VISITORS

General Questions

  • Why join Drop?
  • Rewards Program FAQ
  • Referral Rewards
  • Price Guarantee
  • Drop's return/replacement policy
  • How does Drop calculate shipping charges?
See all 11 articles

Products

  • Who chooses the products that appear on Drop?
  • How do I become a vendor or sell through Drop?
  • Where can I ask product questions?
  • What is the difference between US Spec and International Spec products?

Payment

  • Accepted payment methods
  • Which currency does Drop accept and how do exchange rates affect my transaction?
  • Common reasons for payment error and how to resolve it
  • When is payment captured from my account?
  • Explanation of sales tax
  • How do I update my payment method?
See all 7 articles

Updates From Drop

  • Drop — New Features Giveaway Official Rules
  • Confirmation
  • Shipment confirmation
  • Order delivered
  • Run unsuccessful
  • We're Hiring
  • Privacy
  • Terms
  • Invite Friends