NEW VISITORS
General Questions
- Why join Drop?
- Why do I have to create an account to see the site?
- What are "runs?"
- What is launch pricing versus regular pricing?
- Do products purchased on Drop have a warranty?
- How do non-Drop-branded product runs work?
Products
Payment
- Accepted payment methods
- Which currency does Drop accept and how do exchange rates affect my transaction?
- Common reasons for payment error and how to resolve it
- When is payment captured from my account?
- Explanation of sales tax
- Can I pay for my order using multiple payment methods?
Return Policy
Updates From Drop
- Drop — New Features Giveaway Official Rules
- Confirmation
- Run successful
- Shipment confirmation
- Order delivered
- Run unsuccessful