NEW VISITORS

General Questions

• Why join Drop?
• What are "runs?"
• What is launch pricing versus regular pricing?
• How do non-Drop-branded product runs work?
• How do I report a site issue?
• How do I get a job at Drop?

Products

• Who chooses the products that appear on Drop?
• How do I become a vendor or sell through Drop?
• Where can I ask product questions?
• What is the difference between US Spec and International Spec products?

Payment

• Accepted payment methods
• Which currency does Drop accept and how do exchange rates affect my transaction?
• Common reasons for payment error and how to resolve it
• When is payment captured from my account?
• Explanation of sales tax
• How do I update my payment method?

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Updates From Drop

• Drop — New Features Giveaway Official Rules
• Confirmation
• Shipment confirmation
• Order delivered
• Run unsuccessful