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Drop Extended Warranty

Drop offered purchasable extended warranty for select products, not limited to:

  • Massdrop x Sennheiser HD 6XX Headphones
  • Massdrop x Sennheiser PC37X Gaming Headset
  • Drop + Sennheiser PC38X Gaming Headset
  • Massdrop x Sennheiser HD 58X Jubilee Headphones
  • Massdrop x HIFIMAN HE4XX Planar Magnetic Headphones
  • Drop + HIFIMAN HE5XX Planar Magnetic Headphones
  • Drop + THX AAA™ 789 Linear Amplifier
  • Drop + HIFIMAN HE-X4 Planar Magnetic Headphones
  • Drop + EPOS PC38X Gaming Headset
  • Drop + EPOS PC38X Yellow Gaming Headset
  • Drop ALT Mechanical Keyboard
  • Drop ALT High Profile Mechanical Keyboard
  • Drop CTRL Mechanical Keyboard
  • Drop CTRL High Profile Mechanical Keyboard
  • Drop SHIFT Mechanical Keyboard
  • Drop + Tokyo Keyboard Tokyo60 Keyboard Kit V3
  • Drop + OLKB Preonic Keyboard
  • Drop Signature Series Space Race Keyboard
  • Drop Signature Series Sentinel Keyboard
  • Drop Signature Series Captain Keyboard
  • Drop Signature Series Flux Keyboard
  • Drop Signature Series Ultrasonic Keyboard

The terms of the extended warranty coverage are as follows:

  • 3-year extended warranty coverage that replaces the standard manufacturer warranty.
  • The extended warranty coverage replaces the standard manufacturer warranty and cannot be stacked.
  • What's covered: drops, spills, accidents, liquid damage, plus mechanical and electrical failures during normal use.
  • What’s not covered: Lost, or stolen items.
  • The extended warranty covers one replacement per policy purchased.
  • If a customer receives a DOA or damaged-in-transit item and reports it to Drop Support within 30 days of receiving their order, it will be replaced and won’t count towards the extended warranty coverage limit.
  • The damaged/defective unit must be returned to Drop for the replacement to be shipped.
  • Get fast warranty coverage direct from Drop Support.
  • 7-day/week support, free shipping for all warranty related issues, no deductibles or hidden fees.
  • The extended warranty is only purchasable by customers located in the United States of America at this time.
  • Warranty is nontransferable and is limited to the original purchaser. 
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